Q: How do I contact you?
A: Visit our online customer
service, call us at 800-955-1135 (locally call 847-742-1135) or email us at
firstname.lastname@example.org. You can also
visit our store at 936 East Chicago in Elgin, IL.
Q: What are your hours?
A: Our store is open Monday through Friday, and Saturday
from ... We accept orders 24 hours a day, 7 days a week via our website or by
Q: Is there a delivery charge for my order?
A: Yes. The amount of the charge depends on where
your order is going. If it is to be delivered within our local area, the charge
for delivery is $9.99. If your order is to be delivered out of our area, the delivery
and wire charge is $12.
Q: Can I get my order delivered now?
A: If you place your order by 12 pm in the time zone
of the recipent, your order will be delivered that day. If it is after 12 pm,
the order will be delivered the next day. During the week before any holiday,
this is subject to change. To guarantee on-time deliveries during holidays, we
recommend you place your order a week in advance if possible.
Q: What makes Town & Country different from other florists online?
A: Unlike a lot of other "online florists,"
we're a real florist. We take the time needed to create beautiful, unique
gifts by hand. We always work to exceed your expectations every time. We believe
our over 30 years of proven reliabilty speaks for itself.